Make Yelp Your Best Friend
Reviews on Yelp can be a restaurant owner’s best friend or its worst enemy. Let’s be honest, the business owners who like Yelp have a good following, while the restaurant operators who complain about the site, have received bad reviews.
Even if an establishment is popular, has amazing service and excellent cuisine, a few bad reviews can paint the entire place in a negative light. Everyone is entitled to their opinion, but the Internet can be a breeding ground for entitlement. (more…)