Excellent article from Pizza Today Magazine – Michael Sheppard speaks
- The pizza business is the “people business.” You need people to make your pizza, and you need people to buy your pizza. You need both a passion for people and pizza. The sooner you understand this the sooner things will make sense.
- Being profitable is a deliberate action. It doesn’t come by luck or automatically by high sales. Restaurant profit is in the boring details and tedious tasks of managing ideal food cost variance, labor budgets, prime vendor agreement, portion control, and so on.
- Systems and delegation allow for growth. Creating easy-to-follow systems and procedures gave my employees the tools they needed to do the job right. They knew what to do and how to do it, freeing managers up to manage and allowing me to focus on growing the business.