Independent restaurants are making a huge comeback in customer perception and will outpace chains in growth in the next few years, according to a new study from Pentallect.
The research shows consumers rated independent restaurants superior to chains in 12 of 15 key attributes, representing “a noticeable shift in momentum from historical patterns.” read more – http://www.pmq.com/May-2017/Pentallect-Study-Consumers-Show-Strong-Preference-for-Independent-Restaurants-Over-Chains/